Touch IDs and passcodes allow us to protect our identity and secure our apple devices from unauthorized access. Unfortunately, sometimes our passcode can be compromised. Close relations like our children or overly curious acquaintances may know our passcode, and we may need to change it.
That should be easy, but it gets frustrating with the touch ID and passcode, not in settings. What could be the cause? Let’s find out.
Touch ID and Passcode Not in Settings? Causes
Restriction settings. If a function is not in settings, it’s likely because a restriction setting protects it. Hence, it won’t be visible because the restriction setting blocks access to that function. This could be why touch ID and passcode are not in settings so that they won’t be visible.
The “Allow to Change Passcode” option in settings is most likely toggled OFF; we’ll learn how to find it and turn it ON.
Touch ID and Passcode Not in Settings? Working Fixes
Here is a quick guide to help you restore the Touch ID and passcode to your setting menu.
Fix 1: Remove Restrictions
Go to Settings >> Screen Time >> Content & Privacy Restrictions.
If Content & Privacy Restrictions is enabled, scroll down and make sure Allow Changes to Passcode is enabled. Then, after you’ve set the passcode, go back and disable access to it.
Fix 2: Restart Your Device
If the Touch ID and Passcode hasn’t appeared, then you may need to disable the restrictions by following these steps:
Restart your iPhone, iPad, or iPod touch if it hasn’t done so already.
Check if the setting has returned once you’ve returned to the Home screen.
Fix 3: Use Parental Controls
If the iPhone, iPad, or iPod touch belongs to your child, use parental controls — check for that setting after turning OFF Restrictions. Then, turn Restrictions back ON and verify if you can change the passcode if it’s visible.
Where is Touch ID and Passcode in Settings?
Here’s how to find Touch ID and Passcode in Settings:
From your home screen, go to Settings and scroll down to “Touch ID and Passcode.” You can create a new passcode and change your existing one from there. To set up your Touch ID on your device, you’ll need to add a fingerprint.
Why Doesn’t My iPhone Have Touch ID and Passcode?
The first iPhone with the Touch ID was the iPhone 5s. Therefore, your iPhone has to be this or a later model to have this feature. However, touch ID has been replaced with Face ID, starting with iPhone X.
And for the iPad series, Touch ID has been used on iPads from the iPad Air 2 until iPad Pro (1st generation and 3rd generation).
If you own one of the latest models of the iPhone and yet can’t find Touch ID and Passcode, it must have been disabled in settings.
Why Is There No Touch ID on My iPad?
Your Touch ID feature has most likely been disabled.
Go to Settings >> Touch ID & Passcode and disable all of the options you see under it.
Then restart your iPad and turn ON the functionality you desire.
For example, iPhone Unlock must be enabled to use Touch ID to unlock your phone, and iTunes & App Store must be enabled to use your fingerprint to download apps from the App Store.
If you can’t find the Touch ID on your setting menu, do the following:
Select Screen Time >> Content & Privacy Restrictions from the Settings menu.
If Content & Privacy Restrictions is turned ON, scroll down and check that Allow Changes to Passcode is also ON. Then, return to the passcode after setting it and disable its access.
Why Does My iPad Not Have a Passcode Option?
The passcode option, like Touch ID, is usually found in the Settings menu. If you can’t use the Passcode option, make sure there aren’t any restrictions preventing you from using it. You can accomplish this by following the steps outlined above.
Select Screen Time > Content & Privacy Restrictions from the Settings menu.
Check that Content & Privacy Restrictions are turned ON, then go down and check that Allow Changes to Passcode is also turned ON.
Restart your iPad and see whether the Touch ID and passcode options are available in the iPad settings.
Why Has My Touch ID Stopped Working?
Apple introduced the Touch ID, a fingerprint identity sensor that makes it easy for users to get into their devices. However, if your Touch ID stops working, you won’t be able to use your fingerprint to get into your device, nor can you scan your fingerprint to make purchases through the App Store.
Touch ID may stop working if your fingers or fingerprints are not clean or if they’re wet when touching the Home button; another reason could be that a case or screen protector is covering the Home button, which houses your Touch ID sensor. Or you may need to re-add your fingerprint in your setting.
If these options do not help, there might be a hardware issue, your Home button fingerprint scanner may be broken, and you need to get it replaced by a professional or contact Apple Support.
Why Does My Touch ID Sometimes Not Work?
Touch ID issues may arise as a result of different factors. The most common are fingerprint mismatch, dirty fingerprint scanner surface, obstruction caused by protective screen guard and case, and faulty fingerprint sensor.
You’d also when to ensure you have the latest iOS or iPadOS versions.
Here are some tips for you to have a smooth experience using your Touch ID
- On your iPhone or iPad, delete and re-add your Touch ID fingerprints.
- Go to Touch ID & Passcode and enter your device’s passcode. To locate fingerprints, scroll down, then touch on Delete Fingerprint after selecting the fingerprint you want to remove. Repeat until you’ve removed all of your fingerprints. Then select Add a Fingerprint from the drop-down menu. To create a new fingerprint, follow the on-screen instructions.
- Any moisture or liquid on your finger can cause the scan to fail. So before using Touch ID, wipe your finger and the Home button clean and dry thoroughly.
- Ensure that your finger touches the capacitive metal ring and the Home button.
- Although Touch ID is fast these days, you should still avoid lifting your finger too quickly.
- When you’re authenticating, try to keep your finger in one place. You don’t want to move it around too much.
- Make sure your screen protector doesn’t cover the capacitive ring or the Home button, as this could cause Touch ID authentication issues.
- If everything else fails, go to the Apple Store for one-on-one help.